Refund Policy
When and how you get your money back.
How refunds are calculated
- Refunds equal the amount paid minus the operator's cancellation charges and the non-refundable convenience fee.
- The exact refundable amount is shown before you confirm a cancellation.
- Promo / cashback components, if any, are adjusted as per the offer terms.
Where the refund goes
- Payments made by card / UPI / netbanking are refunded to the original payment method.
- Payments made from your Tourist Leader wallet are credited back to the wallet instantly.
- You can choose to receive eligible refunds as wallet credit for faster processing.
Timeline
Once approved, refunds typically reach your account within 5–7 business days, depending on the airline / hotel / bus operator and your bank.
Track your refund
You can see refund status in My Trips, or raise a query from the Help Centre.